Fleet Management

Why Fleet Management is Key for Service Operations

Field Service teams are under constant pressure from increasing demands from the consumer. With budgets getting tighter and the cost of doing business on the rise, organizations need assistance in running their business effectively. For companies with Field Service operations, one of the many aspects they must consider is fleet management. The goal of fleet managers is to improve the fleet’s efficiency, manage costs as well as ensuring safety and legal compliance. To achieve this ultimate goal, managers utilize Fleet Management, which refers to the organization of a fleet of vehicles, and the tasks required to maintain the overall operation of the fleet.

A number of organizations have fleet managers that attempt to manage their tasks manually by using spreadsheets, notes, and paper forms to keep track of all of the key dates and information associated with multiple vehicles. The problem with these less sophisticated methods is that they are not only inadequate, they are completely inefficient when considering the complexity of managing a fleet. Supervising vehicles, demands efficiency and organization; which is why the Vehicles & Specialty Equipment module in TRUE was created. It streamlines the process accurately and efficiently.

The responsibility of performing pivotal tasks pertaining to the overall function of a fleet lies on the fleet manager. These tasks include preventative maintenance, parts tracking, warranty recovery, training, budgeting, repairs, compliance, and many other functions. TRUE is designed to manage these tasks to maximize efficiency. It also maintains an accurate record of vehicle inspections, repairs, and preventative maintenance requirements. The software makes it easier to track pertinent details related to each vehicle, saving fleet managers a significant amount of time.

TRUE is an incredibly valuable tool for field service operations; especially because of the features available for Fleet Management, including:

  • Assignment Logs
  • Vehicle Detail & Feature Descriptions
  • Inventory & Tools Assigned to Specific Vehicle
  • Maintenance Requirements & History
  • Preventative Maintenance Scheduling
  • Mileage/Fuel Log
  • Registration, Warranty & Insurance Tracking & Alerts
  • Purchasing & Budget Insights
  • Repair Orders & Failure Analysis
  • Vehicle History
  • Fleet Scheduling
  • Operator Compliance & History (Licenses, Training, Availability)

For more information about how TRUE can help you better manage your field service operations, please email our team at sales@archive.constructtrue.com.

construction project manager

Become a Better Construction Project Manager

As a new digital and collaborative workplace emerges, it is transforming the way work is done, meaning that employers are demanding a wider range of skills from their employees. Because of the evolving nature of business, employees need to adapt in order to be successful. One aspect of that change is the fact that everyone must develop basic project management skills. While employers can assist their teams with project management by utilizing TRUE Software Solution; individuals can improve their project management skills on their own right now! We have compiled a quick list of simple ways to become a more effective construction project manager.

Understand the Project

It is imperative that everyone involved in a project has a full understanding of the project goals, who the client is, what resources are required and how long will the project take to complete, it is the construction project managers job to do this. If leadership establishes a timeline that is not realistic and does not leave cushion for unexpected delays, teams will push back and begin question the project. When your team has a big picture idea of the project and what the success metrics are, they are able to focus on their objectives and what it takes to accomplish the team’s overall goals, it is more likely that your project will be successful.

Take Initiative   

If you see something that isn’t working properly, or does not meet your organization’s standards, take the initiative to fix it. As the construction project manager, you can develop a realistic plan to solve the pressing issues your team currently faces and utilize the appropriate resources to correct the situation. One of the best ways to create a motivating work environment is to engage and empower your employees. Do this by inviting employees to become a part of your vision. Empower them to be a force of change. Ask them to develop solutions to problems and give them a role and the responsibility for implementing the solutions. Every day you have the opportunity to be a hero to your team, whether you take it or not is up to you!

Compulsive Organization

In any business, there are endless moving parts that require constant attention from various parties. Some organizations are still relying on a paper system, using files and spreadsheets to keep track of key aspects of a project. In these cases, it is nearly impossible to keep accurate records and monitor a project in real-time. Project management software was developed for that exact reason to keep a team’s responsibilities and work process streamlined and easy to follow. Unfortunately, software can’t do everything; a successful construction project manager knows how to strategize, implement and how to use software as a tool and use it to facilitate next steps and action items, keep track of important details, and monitor statuses of specific tasks. Project managers must know how to prioritize and tailor their strategy as challenges arise.

Be Assertive & Confident

Nothing is worse than a construction project manager who is passive and sits back, hoping obstacles will go away on their own. Anyone can see that is not an effective way to conduct business; the moment a project manager becomes aware of a problem, that is when it should be addressed. It is easy to get overzealous and want to take charge of the situation instantly. Before you take action, take a moment and reach out to all parties involved; engage them in an honest conversation about that happened. You cannot act without the facts and this will give you a better understanding of the problem from your team. You assembled your team, they are your biggest champions if you assert yourself as a competent and fair leader.

Hold Your Team Accountable

Effective construction project managers understand that a team cannot be productive unless each member is able to work autonomously. Once the plan has been set in place, give your team the freedom to make decisions in their area of expertise, and support those decisions. Set clear expectations before your project even starts and hold your team accountable for specific deliverables and outcomes.  When assigning tasks to individual members, think about each person’s development areas and devise ways to challenge them and keep them engaged. Your team will be more motivated and productive if members are fully utilized and able to actively contribute to both individual and team goals.

Always Look Out for Your Team

Make it clear to your team that mistakes are discouraged but tolerated.  Facilitate an environment of open communication and let your people know that your door is always open. Failures and setbacks are inevitable, however, it is essential to avoid the blame game and take responsibility for your role as the team’s leader. Supporting your team during trying times, will prove to them that you trust and respect them; this will also allow you to earn their trust and respect in return.

By taking these easy steps, you will be well on your way to improving your team’s perception of you as a construction project manager and improve efficiency! If your team could use some extra help with project management, you can download a free version of TRUE by contacting us from our contact form.